ji188 Privacy Policy

This Privacy Policy explains how ji188 — the operator of the online casino platform accessible at https://ji188.vu — collects, uses, stores, shares, and protects personal information in connection with your use of the ji188 website, mobile interface, games, payment systems, customer support channels, and all related services (collectively, the "Platform").

This Policy applies to all persons who access or use the ji188 Platform, including registered account holders, visitors who browse without registering, and any persons who interact with ji188's customer support team. It applies regardless of the device or method used to access the Platform.

This Privacy Policy should be read alongside the ji188 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall legal framework governing your relationship with ji188.

Where this Policy refers to "personal information" or "personal data," it means any information that relates to an identified or identifiable natural person — in other words, information that can be used, alone or in combination with other data, to identify you specifically.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, ji188 is the personal information controller in respect of data collected through the Platform.

ji188 operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR), which imposes specific obligations with respect to the collection and retention of player data for regulatory compliance, anti-money laundering, and responsible gaming purposes. In fulfilling these obligations, ji188 acts both as a personal information controller and, in relation to certain PAGCOR-mandated data reporting, as a personal information processor on behalf of the regulatory authority.

ji188 has appointed a Data Protection Officer (DPO) in accordance with Section 21 of the Data Privacy Act. The DPO is responsible for overseeing ji188's compliance with applicable data protection law and serves as the primary point of contact for data subject rights requests and privacy complaints. Contact details for the DPO are set out in Section 14 of this Policy.

ji188 collects the following categories of personal data from users of the Platform:

ji188 does not intentionally collect sensitive personal information as defined under the Data Privacy Act (such as health information, political opinions, religious beliefs, or biometric data) unless specifically required for responsible gaming assessments or mandated by PAGCOR regulations. Where sensitive data is collected for these purposes, explicit consent will be obtained.

ji188 collects personal data through the following channels and methods:

Direct Submission: Data you provide when creating a ji188 Account, completing the KYC verification process, making a deposit or withdrawal, contacting customer support, participating in promotions, or completing any form or survey on the Platform.

Automated Collection: Data collected automatically when you access and use the Platform, including IP address, device identifiers, browser type, referring URLs, clickstream data, session duration, and cookie-related data. This collection occurs via server logs, analytics tools, and tracking technologies as described in Section 8.

Payment Providers: When you make a deposit or request a withdrawal via GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, USDT, or Coins.ph, the relevant payment provider may share transaction confirmation data and account reference information with ji188 for the purpose of matching and verifying the transaction.

Identity Verification Providers: During the KYC process, ji188 may engage third-party identity verification services to validate government-issued identification documents. These services may process document images and biometric comparison data on ji188's behalf, subject to their own privacy safeguards and contractual obligations to ji188.

Regulatory Databases: ji188 may verify your details against PAGCOR exclusion lists, anti-money laundering watchlists, and other regulatory databases as required by our license obligations and applicable Philippine law.

ji188 uses the personal data it collects for the following specific purposes:

• Account Management: Creating, maintaining, and administering your ji188 Account, including processing login authentication, storing your preferences, and enabling access to all Platform features.
• Identity Verification (KYC): Verifying that you meet the 21-year age requirement and confirming your identity as required by PAGCOR licensing conditions and the Anti-Money Laundering Act of 2001 (RA 9160, as amended).
• Transaction Processing: Facilitating deposits via GCash, Maya, BPI, BDO, and other accepted methods; processing withdrawal requests; and maintaining accurate financial records as required by law.
• Fraud and Security: Detecting, investigating, and preventing fraudulent activity, money laundering, identity theft, multi-accounting, and other prohibited conduct as defined in our Terms & Conditions.
• Regulatory Compliance: Fulfilling ji188's reporting, record-keeping, and cooperation obligations under PAGCOR licensing requirements, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine legislation.
• Responsible Gaming: Monitoring gambling patterns to identify potential problem gambling behaviour, enforcing deposit limits and loss limits you have set, and administering self-exclusion requests in accordance with PAGCOR's responsible gaming framework.
• Customer Support: Responding to your enquiries, resolving disputes, processing complaints, and maintaining records of support interactions for quality assurance purposes.
• Marketing Communications: Sending you personalised promotions, bonus offers, and news about new games or Platform features — but only where you have opted in to receive such communications. You may opt out at any time.
• Platform Improvement: Analysing aggregated usage data to understand how players use the Platform, identify technical issues, and improve game performance, user interface design, and overall service quality.

ji188 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

Under the Data Privacy Act of 2012, ji188 processes personal data only when a lawful basis exists. The following legal bases apply to ji188's data processing activities:

Contractual Necessity: Processing your identity data, contact data, financial data, and gaming data is necessary for ji188 to perform its obligations under the Terms & Conditions — specifically to operate your Account, process transactions, and deliver gaming services to you.

Legal Obligation: ji188 is legally required to collect and retain certain personal data under PAGCOR licensing conditions, the Anti-Money Laundering Act (RA 9160), and applicable tax regulations. This includes KYC documentation, transaction records, and gaming history.

Legitimate Interest: ji188 processes technical data and usage data on the basis of its legitimate interest in preventing fraud, ensuring platform security, and improving the quality of its services — provided such processing does not override your fundamental rights and freedoms.

Consent: For marketing communications and for any processing of sensitive personal data not otherwise covered by the above bases, ji188 relies on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

ji188 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. ji188 may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

Regulatory Authorities: ji188 is obligated to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and law enforcement agencies when required by law, court order, or a lawful regulatory directive.

Payment Service Providers: To process your GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, USDT, or Coins.ph transactions, ji188 shares the minimum necessary transaction data with the relevant payment provider. These providers are engaged under data processing agreements and are prohibited from using your data for their own purposes.

Identity Verification Services: Third-party KYC and document verification providers receive copies of identification documents and related data solely for the purpose of performing identity checks on ji188's behalf.

Game Software Providers: Certain game providers who supply live dealer games, slot titles, or other content to the ji188 Platform may receive session data (but not financial or identity data) necessary to deliver their game services.

Fraud Prevention Services: ji188 may share technical and identity data with specialist fraud prevention and cybersecurity providers for the purpose of detecting and preventing fraudulent activity on the Platform.

Professional Advisers: ji188's lawyers, auditors, and compliance consultants may access personal data on a strictly confidential basis to the extent necessary to provide professional services.

All third-party data processors engaged by ji188 are contractually bound to process personal data only on ji188's instructions, to maintain appropriate security measures, and to comply with applicable Philippine data protection law.

ji188 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device by a web server; it allows the Platform to recognise your device and remember certain information about your session.

Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your logged-in session, remember your language and regional preferences, and enable core security features such as CSRF protection. These cookies cannot be disabled without preventing you from using the Platform.

Performance and Analytics Cookies: These cookies collect anonymised data about how visitors use the Platform — such as which pages are visited most frequently and whether error messages are encountered. This data helps ji188 improve Platform performance and usability. These cookies do not identify you personally.

Functional Cookies: These cookies remember choices you make on the Platform, such as your preferred game lobby view, display settings, or responsible gaming reminders configuration. They provide a more personalised experience.

Managing Cookies: You can configure your browser to refuse all or certain types of cookies, or to alert you when a website sets or accesses cookies. However, disabling strictly necessary cookies may prevent you from accessing certain Platform features, including account login. Most modern browsers — including Chrome, Firefox, and Safari — allow you to manage cookie settings through the browser's privacy or settings menu.

ji188 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our PAGCOR license obligations. The following general retention periods apply:

Account and KYC Data: Retained for a minimum of five (5) years from the date of Account closure. This retention period is mandated by the Anti-Money Laundering Act and PAGCOR's record-keeping requirements.

Financial Transaction Records: Retained for a minimum of five (5) years in accordance with AMLA obligations and applicable tax regulations. Records of large or suspicious transactions may be retained for longer periods as required by the AMLC.

Gaming History: Retained for a minimum of three (3) years for the purposes of dispute resolution and PAGCOR compliance reporting.

Customer Support Records: Retained for two (2) years from the closure of the relevant support interaction, to enable resolution of any subsequent complaints or disputes.

Marketing Consent Records: Retained for the duration of your Account and for three (3) years after Account closure, to demonstrate the lawful basis for any marketing communications sent during your membership.

Technical and Log Data: Typically retained for twelve (12) months for security monitoring and fraud detection purposes, after which it is anonymised or deleted.

When personal data is no longer required and no legal retention obligation applies, ji188 will securely delete or irreversibly anonymise it.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ji188:

Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and shared — which is the purpose of this Privacy Policy.

Right of Access: You may request a copy of the personal data ji188 holds about you, along with information about the purposes for which it is being processed, the categories of data held, and the parties with whom it has been shared.

Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held about you. For minor corrections (such as updating your contact number or email address), you may make changes directly through your ji188 Account dashboard.

Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where the processing is unlawful. This right is subject to ji188's legal retention obligations under PAGCOR licensing and AMLA requirements.

Right to Object: You may object to the processing of your personal data on the basis of legitimate interest or for direct marketing purposes. Where you object to marketing communications, ji188 will cease such communications promptly upon receiving your objection.

Right to Data Portability: You may request a copy of personal data you have provided to ji188 in a structured, commonly used, and machine-readable format, where technically feasible.

Right to Lodge a Complaint: If you believe ji188 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact ji188's Data Protection Officer as described in Section 14. ji188 will respond to all data subject rights requests within thirty (30) days of receipt. Where a request is complex or numerous, this period may be extended by a further thirty (30) days, and you will be notified accordingly.

ji188 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and ji188 servers is encrypted using TLS 1.3 protocol. The Platform enforces HTTPS across all pages and API endpoints.
• Encryption at Rest: Sensitive personal data stored in ji188's databases — including identity documents, financial data, and authentication credentials — is encrypted at rest using AES-256 encryption.
• Access Control: Internal access to personal data is restricted on a role-based, need-to-know basis. All staff with data access are subject to background checks, confidentiality agreements, and regular security awareness training.
• Multi-Factor Authentication: ji188 supports and encourages two-factor authentication (2FA) for player accounts and mandates multi-factor authentication for all internal administrative access to systems containing personal data.
• Penetration Testing: ji188's Platform undergoes regular independent security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: ji188 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights, ji188 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects without undue delay.

While ji188 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying ji188 immediately if you suspect any unauthorised access to your Account.

The ji188 Platform is strictly for adults aged 21 years and above. This minimum age requirement is set by PAGCOR and reflects the legal gambling age in the Philippines. ji188 does not knowingly collect, use, or retain personal data from any person under the age of 21.

As part of the account registration and KYC process, ji188 verifies the age of all users using government-issued identification. Any Account found to have been registered by a person under 21 will be immediately closed, any balance will be forfeited, and any personal data collected in connection with that account will be securely deleted, except where retention is required for regulatory reporting purposes.

If you are a parent or guardian and believe that a minor under your care has registered on or used the ji188 Platform, please contact our Data Protection Officer immediately via the contact details in Section 14. ji188 will investigate the matter promptly and take appropriate action.

ji188 reserves the right to update or amend this Privacy Policy at any time. Reasons for amendment may include changes to applicable Philippine data protection law or NPC guidance, changes to PAGCOR regulatory requirements, changes to the Platform's features or data processing activities, and improvements in data governance practices.

Where changes are material — meaning they significantly affect how your personal data is used or the rights available to you — ji188 will notify registered account holders via the email address on file or via a prominent notice displayed upon login to the Platform, at least fourteen (14) days before the changes take effect.

The "Last Updated" date at the top of this document reflects the effective date of the current version. The most current version of this Policy is always available via the Privacy Policy link in the ji188 Platform footer.

Your continued use of the ji188 Platform after the effective date of any amendment constitutes your acknowledgment of the updated Policy. If you do not accept the revised Privacy Policy, you must cease using the Platform and may request Account closure in accordance with the ji188 Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or ji188's handling of your personal data, you may contact our Data Protection Officer through the following channels:

Email: [email protected]

Live Chat: Available 24/7 through your ji188 Account dashboard. Select "Privacy & Data" from the support topic menu to route your enquiry directly to the DPO team.

Written Requests: For formal data subject rights requests — including access, rectification, erasure, and portability requests — please submit your request in writing via the Live Chat or email channel above, clearly stating your full name, registered email address, and the specific right you wish to exercise. ji188 may request proof of identity before processing your request.

If you are not satisfied with ji188's response to a privacy complaint or data rights request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), which can be reached at privacy.gov.ph.